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AI Use Cases for Small Businessby Brendan Byrne
Admin · Use case 12 of 40

Write a standard operating procedure (SOP)

A practical way to use AI for this job in a small business, with a prompt you can copy.

The job
Write a standard operating procedure (SOP)
Tool(s)
ChatGPT or Claude
Time saved
2-4 hours per SOP (estimate). My rough estimate, not a measured result.

The prompt

I want to write an SOP for [task]. Here's how I do it now: [describe roughly, even messy]. Turn it into numbered steps a new staff member could follow, with a 'what good looks like' line and common mistakes to avoid.

Replace everything in [square brackets] with your own details. Don't paste in anything you wouldn't want stored by the AI provider.

Steps

  1. Talk through the task into your phone's voice notes and paste the text.
  2. Run the prompt.
  3. Have a staff member follow it and note where they got stuck.
  4. Fix and save it somewhere everyone can find.

My verdict

One of the most underrated uses. Gets knowledge out of your head.

More admin use cases

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