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AI Use Cases for Small Businessby Brendan Byrne
Sales · Use case 20 of 40

Handle common objections

A practical way to use AI for this job in a small business, with a prompt you can copy.

The job
Handle common objections
Tool(s)
ChatGPT or Claude
Time saved
1 hour once-off (estimate). My rough estimate, not a measured result.

The prompt

Customers often say these things before buying [service]: [list objections e.g. 'too expensive', 'need to think about it']. For each, write an honest, non-pushy response I could say in person or by email.

Replace everything in [square brackets] with your own details. Don't paste in anything you wouldn't want stored by the AI provider.

Steps

  1. List real objections you hear.
  2. Run the prompt.
  3. Rewrite responses in your own words.
  4. Practise them out loud.

My verdict

Helpful for confidence. Honest beats clever.

More sales use cases

Next: Write a referral request email · All sales · Want a bot to do this automatically? See bot setup guides.